TokOpen & TokAM Case studies

TOKOPEN ELIMINATES THE PAPER TRAIL AT BLUEBAY ASSET MANAGEMENT

- Using TokOpen to eliminate paper trail

Serving Tokairo's TokOpen document management and workflow system has helped BlueBay Asset Management - www.bluebayinvest.com - eliminate the former manual paper trail process for the confirmation of credit defaults swaps (CDS) and improved its ability to manage outstanding confirmations helping the streamlining of the whole settlement process.

Key reasons for BlueBay's selection of the system was TokOpen's demonstrable flexibility, ruggedness, ease of use and perceived excellent value for money. With its initial implementation now completed, BlueBay are poised to roll it out across the company to other parts of their business. The system was supplied and implemented by Tokairo reseller Toshiba TEC Imaging Systems.

BlueBay Asset Management Limited is a specialist manager of fixed income credit funds. Based in London with an office in Tokyo, the company provides investment management services to institutions and high net worth individuals seeking exposure to the rapidly growing asset class of fixed income credit. It currently employs 93 people, including 38 investment professionals, and manages over US4$ billion across its range of specialist credit products encompassing both long-only and long/short mandates.

"Our business is managing long-only and long/short funds spread across investment grade, emerging markets and high yield sectors," says BlueBay IT director Simon Lumsdon. "These comprise bonds, loans and credit default swaps (CDS) which allow us to buy or sell protection. The issue that had become critical for us was the rapidly growing paper trail that the sale of CDS product requires us to satisfy as part of the confirmations process".

"Previously, this was handled manually. Documents typically comprised spreadsheets and had to be stored in traditional paper filing cabinets. With over 100 transactions a day, the sheer volume of paper was becoming a problem - not just in terms of printing and storage, but in accessing and distributing them internally".

"There was also the potential for documents to be mislaid, all of which would consume extra resource to resolve. Essentially, the manual process just didn't allow us to manage our business as effectively as we wanted".

Functionality

"We had a clear idea of the kind of document management and workflow functionality that we needed - and considered a number of alternative options. First of all we looked at developing a bespoke system, and although it offered the advantage of being totally dedicated to our specialist business, there were issues of flexibility and cost".

"A bespoke solution would have been considerably more expensive to implement than a proprietary one. TokOpen had demonstrable flexibility, was rugged and had a reputation for reliability and was easy to use with a familiar look-and-feel. It had an impressive user base and was also significantly cheaper," says Lumsdon.

"Initially, we had them in for a workshop session where the product was demonstrated and completed a pilot dummy run. It worked. It also addressed our complex workflow requirements that called for secure management of the complex lifecycle stages of the credit swap process - typically half a dozen stages".

"At the end of the day, we wanted an authorised signatory to sign-off the confirmations and securely hold the record to which we would have easy access in future. We also needed to integrate the document management functionality with our existing trading system so that we could feed in the trades from our portfolio system and back into the trading system. The integration was complex and challenging".

Improved reporting

"For example, managing a large number of attributes, structuring folders to maintain confirm history - and generally making it work smoothly without glitches in day to day use. TokOpen's inherent flexibility allowed us to do everything we wanted to achieve. It also provided the necessary level of security to enable us to meet our compliance obligations, and significantly improved our ability to report on outstanding contracts".

Typical documents include confirmations, timesheets, payment instructions, trade tickets and a variety of miscellaneous forms used in day-to-day business operations. Documents are manually indexed and there is one folder per deal. BueBay can have up to 10 deals a day with an average of seven or eight documents per deal.

Currently, BlueBay have 20 TokOpen named users. Other elements used by the company include TokOpen Sorting Office, TokOpen Web which allows access to the system for authorised users via any standard Web browser, and TokOpen Fax.

"Dealing with brokers across the world, we have to meet international standards. In our case, to the satisfaction of the Interbank Swaps and Derivatives Association (ISDA) - www.isda.org. TokOpen allows us to do this easily and elegantly," says Lumsdon.

"The benefits include streamlined workflow processes that give us a surer, more informed grip on our business, easy electronic capture of workflow details for credit defaults, improved ability to manage outstanding confirms, streamlined settlement transactions - and the flexibility to leverage the technology through future use in other parts the company's activities. It is an economic solution that is excellent value for money".

Powerful and comprehensive

TokOpen is a powerful and comprehensive archiving and document solution that goes far beyond the conventional capture and storage of documents. It centrally manages the flow of documents through a user's organisation, maintaining constant document and user security by controlling who can have access to which documents and files. There is extremely tight control of file and document editing - yet immediate on-line access to those who are authorised - all under a highly disciplined central control regime.

A UK-based company, Tokairo distributes its solutions internationally through a network of resellers. For example, in the US, TokOpen users include the Georgia Bureau of Investigation (handling 4,000 plus fingerprint and arrest records daily), Texas Government (capture and management of over 22 Tb of document data).

Tokairo is one of the world's leading document management/workflow solutions developers. With offices in the US and the UK, the company delivers robust and reliable DM solutions through an international network of partners, including manufacturers, specialist software houses and resellers who embed TokOpen into their own product portfolios.


Tokairo Ltd
Tokairo House, Copperhouse Court, Caldecotte, Milton Keynes, MK7 8NL, UK
Tel: +44 (0) 1908 366 388 | Fax: +44 (0) 1908 367 700 | E-mail: info@tokairo.com


© Copyright 2004 Tokairo