TokOpen & TokAM Case studies

OPTIMAX CHOOSES TOKAIRO'S TOKOPEN SYSTEM FOR DM SOLUTION ACROSS THE ENTERPRISE

- Using TokOpen to manage HR documentation, marketing questionnaires, consent forms and building documentation

Tokairo's Leading laser eye treatment specialist Optimax - www.optimax.co.uk - is now implementing the TokOpen document management and workflow system from Tokairo to provide a DM solution across the enterprise.

With 15 clinics employing over 250 staff throughout the UK, Optimax will initially be using TokOpen for clinical administration, practitioner diary management, human resources, marketing and estate management.

TokOpen for example, will augment a current paper-based consent form system. Presently all completed consent forms are filed both at the treating clinic and a central storage repository in Newcastle. With the company conducting an average of 2500 consultations a month, this represents a high volume of documents. In future there will be no need to store a paper copy locally in each clinic as staff will have access to these documents electronically through TokOpen at any Optimax locations.

The system will also be used to provide practitioner records for Doctors and Optometrists, including for example, medical certificates. This will allow Optimax to keep these records up-to-date in multiple locations simultaneously.

In other areas like human resources, , TokOpen will be used to more effectively manage employee records including references, Criminal Records Bureau forms and internal HR documentation.

Other uses for TokOpen will be to store and provide access to marketing feedback forms based on questionnaires completed by patients, and to store and manage building documentation.

TokOpen is a powerful and comprehensive archiving and document solution that goes far beyond the conventional capture and storage of documents. It centrally manages the flow of documents through a user's organisation, maintaining constant document and user security by controlling who can have access to which documents and files. There is exceptionally tight control of file and document editing - yet immediate on-line access to those who are authorised - all under a highly disciplined central control regime.

A UK-based company, Tokairo distributes its solutions internationally through a network of resellers. For example in the US, TokOpen users include the Georgia Bureau of Investigation (handling 4,000 plus fingerprint and arrest records daily) and Texas Government (capture and management of over 22 Tb of document data).

Tokairo is one of the world's leading document management/workflow solutions developers. With offices in the US and the UK, the company delivers robust and reliable solutions through an international network of partners, including manufacturers, specialist software houses and resellers who embed TokOpen into their own product portfolios.


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