TokOpen & TokAM Case studies

TOKAIRO AM CAPTURES THE STUDENT ATTENDANCE DATA

- Student attendance capture and reporting

Leading sixth form college Prior Pursglove is using Tokairo's Attendance Manager software to capture and upload 16-19 year olds attendance details under the Connexions Card, an exciting initiative to encourage young people to remain in post compulsory learning.

Developed under a contract between Tokairo and the Department for Education and Skills (DfES), the new functionality of Attendance Manager provides for automatic uploading of student data to the Connexions Card server. Students receive award points to reflect actual attendance and the college avoids administrative overheads otherwise necessary to resolve inaccurate information.

Key benefits achieved since the introduction of the system include much increased flexibility, conformance with existing systems and processes - without the need to make major changes, and improved reliability. Other benefits range from improved user support, facility to satisfy new report formats quickly and easily, and support for Web-based online extensions to the scheme.

The system means that the college can more easily and rapidly identify students that are in difficulty and need help and respond to individual cases more effectively. It also enables the college to receive a more complete view of the overall attendance situation as part of new "at risk" strategy designed to boost student performance and overcome failing performance.

Established in 1970, Prior Pursglove College is located in the small market town of Guisborough, which is on the edge of the North York Moors and close to the industrial town of Middlesbrough. A leading sixth form college, it has over 1,200 full-time students between 16 and 19 - and some 300 part time adult students whose ages range up to 75. The college provides a very wide range of courses, including AS, A2 and AVCEs, as well as GNVQs and GCSEs which can be taken in any combination - www.pursglove.ac.uk.

"We have traditionally operated a weekly register system to monitor student attendance at classes and tutorials," says College Information System Manager Malcolm Collins. "This has been to ensure for our own information that students actually attend - and more recently to comply with new Government schemes to reinforce attendance measures". These include the Educational Maintenance Allowance initiative and the recently launched Connexions Card scheme.

The scheme was introduced in January 2002 jointly with Capita plc in a unique partnership aimed at encouraging students to remain in a learning environment, and support motivation to ensure they make the most of their educational opportunities. In return for maintaining a good attendance record, students earn points on their card that can be redeemed rewards posted on www.connexionscard.com that include free goods and services as well as many exciting ‘money can’t buy’ experience rewards. Currently, there are over 1,000 learning centres signed up to the scheme, with around 250,000 issued cards and over 5,000 organisations offering on-the-spot discounts to cardholders.

"All educational institutions have to face the issue of student motivation and attendance," says Malcolm. "It is part of the educational wisdom that students should not have to be driven to classes but should want to go. One might assume that having competed to win a place at a college - often at the cost of great personal effort - every student would grasp the opportunity with both hands. But life isn't like that. Personal circumstances, unexpected events, the pressure of coursework and a whole range of factors can often combine to result in students absenting themselves".

"Colleges have to deal with that and face the issue squarely - with the aim of resolving problems and getting students back on track. The absolute prerequisite is the ability to monitor attendance and try and nip any problems in the bud. What we needed was a robust, reliable and effective system that could produce meaningful and useful reports for the college management, departmental heads and individual tutors".

"There were a number of options. We could have stayed with a traditional manual register - maintained by individual tutors. However, after we merged with another college some years ago, this became unwieldy and was incapable of being accurately audited and used for college-wide reporting".

For a period, the college employed an alternative system. "It worked an established the principle of centrally held attendance records, but it didn't provide the breadth or depth of functionality that we needed," says Malcolm. "We also looked at a number of alternative solutions, including a leading electronic registration system. These were rejected for two main reasons: lack of functionality and cost. We eventually went for Tokairo's Attendance Manager".

Reasons? "Flexibility, functionality, friendly user interface, ability to fit in with our current IT systems and good reporting facilities. It is a characteristically Windows-type system that was familiar to our users, unlike the previous DOS-based system," says Malcolm. "It required no special stationery and displayed results that corresponded to conventional attendance register formats. Other features include a high level of automation and low administration overhead".

Benefits? "Apart from providing accurate and timely statistics, the system has helped to make our students more aware of the fact that their attendance is being effectively monitored," says Malcolm. "In fact, our attendance rates are going up. Tutors make more use of reports and there is more ammunition for them to bring to bear to transgressors. Actually, students recognise and appreciate this. Staff are more involved in the monitoring process and better equipped to deal with necessary action. Also, the solution is providing a more effective platform for college management to evaluate and recognise staff ability in addressing attendance challenges".

"The system provides improved flexibility, did not require us to change working practices, and is reliable," says Malcolm. "User support is good; there are no problems when it comes to designing new report formats and the system has more than enough functionality to support forward plans - for example, an extension of the application to cover on-line Web-based attendance monitoring".

"The bottom line is that we have a sharper, bigger picture of the student attendance situation, can now analyse the information in a wider and more effective way, and respond more quickly to help students who may need assistance. We are more responsive and the system has provided a platform for a newly developed "at risk" strategy by which we identify students who are struggling and recover them to an academically disciplined regime to ensure they don't throw away their opportunities. It works".


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